Support
Honest Me has no accounts, so almost everything is handled inside the app or through Apple. These are the answers to the common questions.
Subscriptions and purchases
Pro is sold through the App Store, so Apple manages it. To change or cancel it, open the Settings app on your iPhone, tap your name, then Subscriptions, or go to your App Store account.
For a refund, or a charge you do not recognise, use Apple's Report a Problem page.
New iPhone, or reinstalled the app? Settings in Honest Me has Restore purchases.
Sync and a new iPhone
Your answers sync through your own iCloud. Sign in to iCloud with the same Apple Account on each iPhone and the app brings your days back by itself. You never have to wait for it: saving is instant, and syncing happens in the background. Settings in the app shows the current sync status.
Signed out of iCloud, or out of storage? The app keeps working with everything on your iPhone and never blocks you.
Reminders
Change the time of your daily reminder, or turn it off, in the app's Settings. If none arrive, check that notifications are allowed for Honest Me in your iPhone's Settings. Reminders never say what your Challenge is about.
Language
Honest Me is available in English and German. It follows your iPhone's language, and you can change it in the app's Settings.
Deleting everything
Settings in the app has Delete everything. It removes your answers and progress from your iPhone and from your iCloud. It cannot be undone, and it does not cancel a subscription.
Contact
A support email address is not published yet. It will appear here when the app is released. Until then, the answers above and Apple's purchase support cover the most common questions.
If you are struggling
Honest Me is not built for a crisis. If you are in danger, or thinking about harming yourself, contact your local emergency number or a crisis service in your country now.